Ohio Veterans Navigator demo walkthroughs
Ten walkthroughs follow the same people and records through the public Navigator, a county office, a resource steward and ODVS leadership. Walkthroughs 01 to 05 follow veterans and a caregiver, 06 and 07 a county office and a resource steward, and 08 to 10 ODVS reporting, AI governance and county readiness.
How to use the walkthroughs
Play the narration, or step through the screens with the arrow keys. About these screens · Approach: paths, governance and rollout
Veterans and families
A veteran starts anonymously, changes the plan and sends a request to a county office. A caregiver and a veteran with an urgent need get help on a phone.
Start anonymously, in plain language
Two ways to begin, no account, help always visible, and a goal typed in the person's own words.
Open walkthroughA plan that changes with circumstances
An ordered plan with reasons, a change in circumstances, and a new version that reorders and replaces steps.
Open walkthroughTrusted resources and how we know
The record behind each step: owner, field-level source and date, trust label, availability, what happens when nothing vetted matches, and corrections.
Open walkthroughSave, consent and ask a county office
Optional sign-in, the fields the person agreed to share, a decline path that keeps the plan, and a referral delivered after a failed first attempt.
Open walkthroughCaregivers, rural access and urgent needs
A caregiver on a phone in Athens County, a veteran who needs a bed tonight, and a fixed safety route.
Open walkthroughCounties and stewards
A county office takes a request to a confirmed outcome, and a steward corrects a resource with a separate approval.
A county office handles the request
A Franklin County service officer accepts R101, records the contact, adjusts the plan with a reason and confirms the outcome.
Open walkthroughKeeping resources correct
One public report goes through triage, a proposed version and a separate approval. The published record then updates the affected plans.
Open walkthroughODVS evidence and control
Statewide reporting, how AI decisions are traced and approved, county readiness, and the separate ODVS tenant.
ODVS evidence on where people fail to connect
KPIs, a referral funnel built from linked events, county gaps with suppression, a reassessment and a Power BI-compatible export.
Open walkthroughAI governance and traceability
The trace behind Jordan's plan, six agents with fixed limits, fallback and injection tests, model status, and a policy approved then rolled back.
Open walkthroughCounty onboarding and State control
Readiness waves across 88 counties, blockers that stop a wave, the connector register and a separate ODVS tenant.
Open walkthrough